Key Processes

Browse the Key Processes provided by ITS.


  • Key Performance Indicators (KPIs)

    • ITIL Key Performance Indicators. ITIL key performance indicators (KPIs) are a measure of performance that enables organizations to obtain information about many relevant factors such as the effectiveness and efficiency of their processes.

ITIL Processes

  • Incident Management, Change Management, Problem Management, Asset Management, Knowledge Management, Request Fulfillment.

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