ITS Mission, Vision, Goals, and Values

The mission, vision, goals, and values that the ITS Department strives to achieve within the CNM community


The Information Technology Services (ITS) Department promotes proactive customer service and provides the CNM community with secure, reliable, high-quality information technology resources to meet the diverse needs of the College.


The Information Technology Services (ITS) Department strives to exceed expectations by providing innovative information technology resources through collaborative efforts that foster effective teamwork and promote excellence.


  • Secure, reliable, efficient access to information resources
  • Proactive customer support, quality service, and effective communications
  • Commitment to the state of the art information technology
  • Understand customer expectations through collaborative, inclusive relationships
  • Create an environment that promotes teamwork, and open and creative thinking


Information Technology Services (ITS) staff is our greatest asset and we are entrusted with serving a diverse population with advanced information technologies. ITS is committed to establishing and promoting trust, integrity, honesty, and respect throughout CNM.